Black and white logo with a circle on the left containing "I ❤️ ndis" and text on the right stating "REGISTERED NDIS PROVIDER".

Specialist NDIS Support Coordination

As a trusted complex care provider, we offer support for participants living with significant challenges, ensuring they receive the tailored resources and care they need to thrive.

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Kurt from Newcastle Social Workers having a relaxed conversation with an NDIS participant at a café in the Newcastle community.

Your trusted support through complex situations.

We understand how overwhelming things can feel when multiple services, barriers, or competing priorities are involved. Our Specialist Support Coordinators have the experience to step into challenging circumstances and help bring clarity, structure, and stability.

We work alongside you to identify the barriers affecting your support, whether that relates to service breakdowns, changing needs, access barriers, or challenges across your wider support network. From there, we coordinate what is needed so the situation can be managed with clear direction and the right support in place.

Your situation, your supports, working better together, with a little help from us.


What Is NDIS Specialist Support Coordination?

Specialist Support Coordination is the highest level of support coordination under the NDIS. It’s for participants who need experienced support to manage more complex situations and to ensure you are still able to access the support you need during challenging times.

It focuses on understanding what’s getting in the way, strengthening the supports around you, and helping everything work together more effectively.


What Makes Specialist Support Coordination Different?

  • Provided by University-Qualified Community Services Professionals

    Delivered by experienced professionals with degree-level qualifications across relevant disciplines (allied health, social science, psychological science, mental health nurses, etc).

  • Tailored for Complex Support Needs

    Designed for participants with more complex situations, including challenges like mental health, housing instability, or involvement with other systems

  • Expertise in Complex Cases

    Requires a higher level of experience to manage complex situations and coordinate supports across multiple services and systems.

  • Developed for Complex Situations

    Built to support participants facing significant barriers in areas like housing, health, and daily living.

  • Strong Understanding of the NDIS

    Specialist Support Coordinators understand how the NDIS works and help ensure plans are used effectively.

  • Connection to the Right Supports

    Helps connect participants with appropriate services that align with their individual needs and goals.

  • Guided by Experience with NDIA Processes

    Uses a strong understanding of NDIA processes to help navigate decisions and access the right supports.

  • Focused on Your Goals

    Ensures all supports work together to meet your needs and move you toward your goals.

What Makes a Great Specialist Support Coordinator?

Experienced support for more complex situations.

A great Specialist Support Coordinator plays a key role when supports are more complex. Here’s what our team brings at Newcastle Social Workers.

  • NDIS Support Coordination

    ✓ Understanding Your Barriers to Support

    Whether you’re navigating the NDIS, accessing suitable housing, transitioning back into the community after a hospital admission, or connecting with the right services, our team takes the time to identify the barriers affecting your support. They work closely with you, your family, and your broader support network to address these challenges.

  • NDIS Specialist Support Coordination

    ✓ Structured Service Planning

    Our team understand that for participants with more complex needs, a tailored approach is essential. We work with you to develop a clear plan that ensures your supports work together in a practical and coordinated way.

  • NDIS Psychosocial Recovery Coaching

    ✓ Coordinated Service Delivery

    Our team helps you connect with services that match your needs, from everyday disability supports to health, housing, and community-based services. They work closely with you and your broader support network to ensure everything is aligned and working together, not in isolation.

  • Simone from Newcastle Social Workers walking with an NDIS participant and child in Newcastle, reflecting local, person-centred support coordination.

    ✓ Ongoing Support & Adaptability

    Our team stays involved over time, maintaining regular contact to ensure your supports continue to meet your needs. As your situation changes, they work with you to adjust your plan so it remains practical, consistent, and supportive.

Ready to take the next step in your NDIS journey?

Contact our team!

Book a consultation with one of our expert Support Coordinators today.

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